TERMS AND CONDITIONS 
These terms and conditions (the "Terms and Conditions") govern the use of www.lakelife charters.co.uk (the "Site"). This Site is owned and operated by Andrew Williams. This Site  is an ecommerce website. 
By using this Site, you indicate that you have read and understand these Terms and  Conditions and agree to abide by them at all times.  
Intellectual Property 
All content published and made available on our Site is the property of Andrew Williams  and the Site's creators. This includes, but is not limited to images, text, logos, documents,  downloadable files and anything that contributes to the composition of our Site.  
Age Restrictions 
The minimum age to use our Site is 18 years old. By using this Site, users agree that they  are over 18 years old. We do not assume any legal responsibility for false statements about  age.  
Acceptable Use 
As a user of our Site, you agree to use our Site legally, not to use our Site for illegal  purposes, and not to:  
∙ Violate the rights of other users of our Site; 
∙ Violate the intellectual property rights of the Site owners or any third party to the Site; ∙ Hack into the account of another user of the Site; or 
∙ Act in any way that could be considered fraudulent. 
If we believe you are using our Site illegally or in a manner that violates these Terms and  Conditions, we reserve the right to limit, suspend or terminate your access to our Site. We  also reserve the right to take any legal steps necessary to prevent you from accessing our  Site.  
Sale of Services 
These Terms and Conditions govern the sale of services available on our Site.  
We are under a legal duty to supply goods that match the description of the good(s) you  order on our Site.  
The following services are available on our Site: 
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Website Terms and Conditions Page 2 of 6 ∙ 3 hour Skippered Boat Charter. 
The services will be paid for in full when the services are ordered.  
These Terms and Conditions apply to all the services that are displayed on our Site at the  time you access it. All information, descriptions, or images that we provide about our  services are as accurate as possible. However, we are not legally bound by such information,  descriptions, or images as we cannot guarantee the accuracy of all services we provide. You  agree to purchase services from our Site at your own risk.  
We reserve the right to modify, reject or cancel your order whenever it becomes necessary.  If we cancel your order and have already processed your payment, we will give you a refund  equal to the amount you paid. You agree that it is your responsibility to monitor your  payment instrument to verify receipt of any refund.  
Payments 
We accept the following payment methods on our Site:  
∙ Credit Card; 
∙ Debit; and 
∙ Direct Debit. 
When you provide us with your payment information, you authorise our use of and access to  the payment instrument you have chosen to use. By providing us with your payment  information, you authorise us to charge the amount due to this payment instrument. 
If we believe your payment has violated any law or these Terms and Conditions, we reserve  the right to cancel or reverse your transaction.  
Right to Cancel and Receive Reimbursement 
If you are a customer living in the United Kingdom or the Eurpoean Union you have the  right to cancel your contract to purchase services from us within 14 days without giving  notice. The cancellation period:  
∙ Will end 14 days from the date of purchase when you purchased a service. 
To exercise your right to cancel you must inform us of your decision to cancel within the  cancellation period. To cancel, contact us by email at enquiries@lakelife-charters.co.uk or  by post at Low Millerground Cottage, Rayrigg Road. Windermere. Cumbria. LA23 1EY.  You may use a copy of the Cancellation Form, found at the end of these Terms and  Conditions, but you are not required to do so. 
Website Terms and Conditions Page 3 of 6 The right to cancel does not apply to: 
∙ Services related to leisure activities, if the contract includes a specific date or period of  performance. 
Effects of Cancellation 
If you requested the performance of services during the cancellation period, you are  required to pay us an amount which is in proportion to what has been performed until you  have communicated to us your decision to cancel this contract. We will reimburse to you  any amount you have paid above this proportionate payment.  
We will make the reimbursement using the same form of payment as you used for the initial  purchase unless you have expressly agreed otherwise. You will not incur any fees because  of the reimbursement.  
This right to cancel and to reimbursement is not affected by any refund policy we may have.  
Refunds 
Refunds for Services 
We provide refunds for services sold on our Site as follows:  
∙ The services will be fully refunded if the services are cancelled by either the client or  Lakelife-charters at least 24 hours before the services were scheduled to be provided. 
Consumer Protection Law 
Where the Sale of Goods Act 1979, the Consumer Rights Act 2015, or any other consumer  protection legislation in your jurisdiction applies and cannot be excluded, these Terms and  Conditions will not limit your legal rights and remedies under that legislation. These Terms  and Conditions will be read subject to the mandatory provisions of that legislation. If there  is a conflict between these Terms and Conditions and that legislation, the mandatory  provisions of the legislation will apply.  
Limitation of Liability 
Andrew Williams and our directors, officers, agents, employees, subsidiaries, and affiliates  will not be liable for any actions, claims, losses, damages, liabilities and expenses including  legal fees from your use of the Site.  
Indemnity 
Except where prohibited by law, by using this Site you indemnify and hold harmless  Andrew Williams and our directors, officers, agents, employees, subsidiaries, and affiliates  from any actions, claims, losses, damages, liabilities and expenses including legal fees  arising out of your use of our Site or your violation of these Terms and Conditions. 
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Applicable Law 
These Terms and Conditions are governed by the laws of the Country of England.  Additional Terms 
∙ Cancellations of or alterations to services and refunds. 
(a) Lakelife-Charters Ltd are not responsible for delays outside of our control. If  Lakelife-Charters Ltd are unable to provide the Service at a time we have agreed with  you due to an event outside of our control then we will contact you as soon as  possible to let you know and we will take steps to minimise the effect of the delay.  Provided we do this we will not be liable for delays caused by the event, but if there is  a risk of substantial delay you may contact us to end the contract and receive a refund  for the service. 
(b) Lakelife-Charters Ltd process refunds immediately although there can be a delay  for your bank to process this and it may take 5-7 business/ working days and in some  cases up to 10 working days. 
∙ Your obligations. By entering into this agreement you agree:  
(a) To correctly wear a life jacket as instructed at all times during the hire period. (b) To ensure a life jacket is worn and take responsibility for any minor under the age  of 18 at all times during the hire period. 
(c) To take responsibility for the behaviour of any minor under the age of 18 at all  times during the hire period.  
(d) To inform us of any damage to the life jackets as soon as possible. 
(e) Not do or permit to be done any damage to our vessel which could invalidate our  insurance relating to the service. 
(f) To ensure that the number of persons booked to board the vessel does not exceed  the maximum amount for which that particular vessel is licensed. 
(g) Not to tow any person or object during the service. 
(h) Not to jump or allow others to jump from the vessel into the water unless the  vessel is anchored safely near a beach with the engine turned off and the captain has  permitted.  
(i) Not to smoke or allow others to smoke while on board the vessel. 
(j) Not to use the vessel in any unlawful purpose. 
∙ Lakelife-Charters Ltd obligation. Under this agreement we will: 
(a) Ensure that a safety briefing, conducted by the Captain, Boatman, is carried out  prior to departing. 
(b) Reserve the right to ask any person/s to leave who may be under the influence of  drugs or alcohol.;
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∙ Dangerous goods: 
(a) Lakelife-Charters Ltd do not accept dangerous goods for carriage on our vessels.  Inflammables, explosives, corrosives, loaded firearms, and all such articles, which  may involve undue risk, must not be packed in luggage. 
∙ Lost Property: 
(a) Lakelife-Charters Ltd shall not be liable for loss of or for damage of any property  which is left on the vessels. 
∙ Data: 
Please see a copy of our Privacy Policy that covers how we store and use your data.. 
Severability 
If at any time any of the provisions set forth in these Terms and Conditions are found to be  inconsistent or invalid under applicable laws, those provisions will be deemed void and will  be removed from these Terms and Conditions. All other provisions will not be affected by  the removal and the rest of these Terms and Conditions will still be considered valid.  
Changes 
These Terms and Conditions may be amended from time to time in order to maintain  compliance with the law and to reflect any changes to the way we operate our Site and the  way we expect users to behave on our Site. We will notify users by email of changes to  these Terms and Conditions or post a notice on our Site.  
Contact Details 
Please contact us if you have any questions or concerns. Our contact details are as follows: 
07561 415509 
enquiries@lakelife-charters.co.uk 
Low Millerground Cottage, Rayrigg Road. WIndermere. Cumbria. LA23 1EY  Effective Date: 1st day of May, 2024